Returns & Exchanges

Returns & Exchanges

Products are made on demand and therefore are not returnable or exchangeable. But feel free to contact us if you have any problem with your order.

 

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact us for any return question at thekaffulshop@gmail.com.


Refunds 
You can always request a refund if your order has not been shipped out by the time stated under the product listing. Refund will be on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.